1. Who are we?

We are ‘Peterborough Community Radio ltd’ a not for profit community radio media company which operates from our studios at The Herlington Centre, Orton Malborne, Peterborough, Cambridgeshire PE2 5PW. We broadcast an FM station across Peterborough on 103.2mhz which is also broadcast as a digital stream on the internet. Our organisation also runs a second internet station called PCRextra which is used for training and general broadcasting. The stations use websites, social media and occasionally internet TV casting to aid our broadcasting.

This Privacy Statement explains how we collect and use information about you when you interact with our radio, digital streams and websites. This could be through smart speakers, radio, phone or laptop when you enter one of our competitions or when you engage or interact with our presenters, charity activities, or sales teams.

Any personal information that you provide to us may be shared across our stations and may be used in the ways described in this Privacy Statement.

If you have any questions about this Privacy Statement or how we use your personal information please contact us at privacy@pcrfm.co.uk

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Whenever you use this site, you consent to the collection, use, and disclosure of such personal data in accordance with this Privacy Policy.

For the purpose of the Data Protection Act 2018 (DPA 2018) and the supplements the EU General Data Protection Regulation (GDPR), which came into effect on 25 May 2018, the data controller is Peterborough Community Radio Limited, The Herlington Centre, Orton Malborne, Peterborough, Cambridgeshire PE2 5PW.

2. Ways that we collect information

Some areas of the site allow you to actively submit information in order for you to benefit from specific features (such as our online poll or competitions to contacting the studio). You will be informed at each information collection point what information is required and what information is optional. Some of this information may be personal (information that can be uniquely identified with you, such as your name, email address, phone number etc.). We only collect such information when you choose to supply it to us. Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.

An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer).

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

3. Uses made of the information

We use information held about you in the following ways:

· to ensure that content from our site is presented in the most effective manner for you and for your computer;

· to improve the content of our website;

· to customise the site to your preferences;

· to communicate information to you (if you have requested it);

· for internal marketing and research purposes

4. Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the website features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you have set your computer to reject cookies you can still browse our website anonymously.

Set your options in the box that says Cookies.

5. Monitoring of email

We may monitor e-mail communications. Any such monitoring will take place in accordance with the law.

6. Web statistics

We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

7. Disclosure of your information

We do not disclose any information you provide via the site to any third parties or other government departments except where:

Such disclosures are necessary to fulfil our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.

Required by applicable laws, courts orders, or government regulations (for example to prevent or detect crime). You give us permission to do so.

8. Access to and correction of personal information, your rights in relation to how we use your personal information.

Data Protection laws give you certain rights in respect of your personal information, as set out below: please note these rights do not apply in all cases and may only be exercised where Global is the data controller for your information.

The right to be informed of how your data will be used – this Statement provides that information;

The right to have your personal data corrected if it is inaccurate or incomplete – you can also manage some of this yourself if you have registered with us via one or more of our websites;

The right to access the personal data held about you – usually referred to as a data subject access request. If you wish to submit a request, please contact privacy@pcrfm.co.uk. Please note you will be asked to supply us with proof of identity before we will be able to provide you with a response;

The right to object to the processing of your personal data – this will include the right to object to direct marketing – you will always be given the opportunity to opt-out of further direct marketing when you receive such communications from us or you can contact us at privacy@pcrfm.co.uk;

The right to move, copy or transfer certain personal information – please note this right only applies if you have given us your consent to use your data and may not apply to all the information we hold about you;

The right to restrict the use of your information in certain circumstances; and

The right to make a complaint. if you have any concerns about how we are using your personal information you can contact the Information Commissioner’s Office who is empowered to investigate our data protection practices. You can find out more at www.ico.org.uk. However, if you do have any concerns, we would like you give us the opportunity to know about them so we would encourage you to contact us first so we can try and to help you: privacy@pcrfm.co.uk. We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this site.

You have a right to ask to see details of any personal information that we hold about you. If you wish to do so please contact our Data Protection Officer at:

Peterborough Communtity Radio Ltd
The Herlington Centre,
Orton Malborne,
Tel: 1733 237525

9. How long do we keep your information for?

We will only keep your information for the minimum amount of time necessary – for example, we will keep your information for three months if you enter a competition or up to 13 months if you call into one our radio shows. After this time, it will be deleted or destroyed.

10. Security

We have a legal duty to protect the confidentiality of personal information. We take all reasonable steps to protect any information you submit via our website, both online and offline, in accordance with legislation such as the Data Protection Act 2018.

We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction. We operate strict security standards to prevent any unauthorised access to it.

11. Links to other websites

This site contains links, adds and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

12. Notification of changes to our privacy policy

We will post details of any changes to our Privacy Policy on the website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances if any, we share it with other parties.